IT Request or Report Form

Submit a request or report an IT issue for Porter Hill Academy of Arts and Sciences. Fields marked with an asterisk (*) are required.

Section A: Requester Information

Full Name *

Role *

Email *

Phone (Optional)

Best way to contact you *

Section B: Request Type

Request Category *

Is this urgent? *

Yes No

Urgency Level *

High and Critical tickets automatically alert the IT inbox in addition to being logged.

Deadline / Needed by date (if applicable)

Section C: Details

System affected *

Describe the issue/request clearly and completely *

Steps to reproduce the issue (Optional, but helpful)

Exact error message (if applicable)

Attach a screenshot or relevant file (Optional, max 4MB) Do not include passwords or highly sensitive personal information in any attached file.

Section D: Approval (If Needed)

Does this request require administrative approval (e.g., budget, new software, high-level access)? *

Yes No Not sure

Security & Compliance Check *

I understand that I should not include any passwords or highly sensitive personally identifiable information in this form description.

I confirm this request adheres to Porter Hill Academy of Arts and Sciences' IT Use Policy and Accessibility Guidelines.